At Perky Pockets, we prioritize customer satisfaction and offer a flexible cancellation/Return policy. Our policy includes the following provisions:
Order Cancellation:
Order cancellation can only be initiated before the product is delivered to the customer.
Refund Requests:
In case of receipt of damaged or defective items, size issues, quality issues, etc., a refund request can be initiated through the ‘Initiate Return’ button on the website within 7 days of receiving the products.
Return Conditions:
Any items returned must be in their original condition, with all relevant tags and labels attached and intact, to qualify for a refund. Refunds will be issued to the original payment method only and will take 6-8 business days to be processed.
Kindly contact us at contact@perkypockets.com for any further information or support.